FAQ - Free Shipping Promotions
When you qualify for a free shipping promotion, the shipping method options will continue to be available as pictured below:
現在、日本語化の作業を始まっているところです。徐々にコンテンツを英語から日本語に訳していますが、おかしいところがあれば是非ご連絡ください。
When you qualify for a free shipping promotion, the shipping method options will continue to be available as pictured below:
One of the following identification numbers is required when shipping to Indonesia. Please add it to the order notes box or Company name box when you place an order or inform us...
Yes. If you or your friend is visiting Japan and staying at a hotel or an AirBnB, etc., we can ship to you with domestic shipping rates. However, there are...
One of our customers discovered how to complete customs processing himself when importing Japanese tea into Spain by postal mail. He purchased 6288 yen worth of tea + shipping and...
UK In the United Kingdom, customs duty is charged for shipments valued over £135, and the rate for green tea is 3.2%, black tea 0%. https://www.gov.uk/goods-sent-from-abroad/tax-and-duty VAT - VAT must...
If you have tips that you can share with other customers, pease post in the comments. Saudia Arabia - Shipping by DHL is not allowed for food products. United Arab...
FRUIT - Please note that teas or other items containing pieces of fruit are not allowed to be shipped to Australia. PREMIUM AIRMAIL - Until March 2019, we were under...
Download Microsoft Word Templates Professional printed labels Mojoprint.jp is our recommendation for professionally printed labels. Based in Osaka, Japan, they can handle small quantities, custom sizes, and have a variety of...
Surface Air Lifted (SAL) is a postal shipping method that is faster than surface mail (which might take 2-3 months and be transported in hot sea-based containers...terrible for tea), but...
Staining may happen as a feature on ceramic ware that are light in color, unglazed, and/or feature kanyu (貫入 or crackle in English). To lessen the staining, you can try an adapted form...