FAQ - Free Shipping Promotions
When you qualify for a free shipping promotion, the shipping method options will continue to be available as pictured below:
FAQ
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Shipping to Indonesia
One of the following identification numbers is required when shipping to Indonesia. Please add it to the order notes box or Company name box when you place an order or inform us...
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Are you able to ship to a hotel in Japan?
Yes. If you or your friend is visiting Japan and staying at a hotel or an AirBnB, etc., we can ship to you with domestic shipping rates. However, there are...
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Shipping from Japan to Spain: How to avoid excessive Spanish customs processing fees by doing the customs processing yourself.
One of our customers discovered how to complete customs processing himself when importing Japanese tea into Spain by postal mail. He purchased 6288 yen worth of tea + shipping and...
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Shipping Info - Europe
UK In the United Kingdom, customs duty is charged for shipments valued over £135, and the rate for green tea is 3.2%, black tea 0%. https://www.gov.uk/goods-sent-from-abroad/tax-and-duty VAT - VAT must...
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Shipping Info - Mideast & Africa
If you have tips that you can share with other customers, pease post in the comments. Saudia Arabia - Shipping by DHL is not allowed for food products. United Arab...
